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Demystifying ChatGPT: Ten Key Questions Answered

OpenAI launched the chatbot and AI language tool, ChatGPT, in November 2022, and it has been a hot topic ever since. Despite the buzz surrounding ChatGPT and conversational AI, there are still several unanswered questions about what this generative AI can do for individuals and businesses. In this article, AI Ireland’s founder, Mark Kelly, provides invaluable insights into ChatGPT’s potential value and its safety for use and he also addresses the most common queries from AI Ireland’s clientele and members.

 

1. What is ChatGPT’s Role in the Enterprise?

ChatGPT, along with other foundational models, plays an integral part in hyperautomation and AI innovations. It automates, augments human or machine tasks, and autonomously executes business and IT processes. As such, it will likely redefine, recalibrate, and replace some tasks within various jobs.

2. What are the different Use Cases of ChatGPT?

From improving prose and code development to summarizing and classifying text, ChatGPT has numerous applications. It can also translate and convert language (including programming languages). Deployment methods include: using it as-is, prompt engineering without APIs, using APIs for prompt engineering, or custom building your version of foundational models.

3. What will be the impact of ChatGPT on the Workforce?

The workforce’s response to the introduction of tools like ChatGPT, hyperautomation, and other AI innovations will vary widely based on industry, location, enterprise size, and offerings. The use of these tools will primarily target repetitive and high-volume tasks, focusing on improving quality control and productivity. They will also be integrated into business applications to facilitate adoption and provide contextual information within applications.

4. What are ChatGPT’s Current Limitations?

ChatGPT’s training data only goes up until September 2021, meaning its knowledge of events since then is limited. Other limitations include its inability to cite sources, accept or generate image input, and train on personal knowledge bases. It cannot perform complex tasks; rather, it makes predictions. Its data privacy assurances have not undergone rigorous audits yet, and it cannot be relied on for math despite recent improvements.

5. What is the Security of Using ChatGPT?

While both OpenAI and Microsoft assure confidentiality and privacy of shared information, they have not yet fully clarified their data usage policies. Therefore, users should treat shared information as if it were public. To avoid shadow usage, companies should formulate a policy around ChatGPT, encourage innovation, monitor usage, and ensure the technology augments internal work with qualified data.

6. What does the future of ChatGPT and Generative AI look like?

Expectations for ChatGPT involve moving from its beta phase to early trials and pilots, where best practices for use will mature and adoption into business workflows will increase. However, this phase might also witness backlash over privacy, misuse of information, and bias.

7. What are the Recommended Actions?

While it’s still early days, the potential of this technology is immense. Users should encourage careful experimentation, understand the risks and best practices, and ensure all generated text is reviewed by humans. Form a task force to explore opportunities and threats, plan a discovery roadmap, and determine the skills, services, and investments needed.

8. How is ChatGPT trained?

ChatGPT is trained using a diverse range of internet text. But, it does not know specifics about which documents were in its training set or have access to any personal data unless explicitly provided in the conversation.

9. How reliable is the information generated by ChatGPT?

ChatGPT’s responses are generated based on patterns it learned during its training phase. It does not have the ability to access or retrieve factual, up-to-date information. Therefore, while it strives to provide useful and accurate information, it is always advisable to cross-verify the information from reliable sources.

10. Can ChatGPT replace human interaction?

While ChatGPT can mimic human-like conversation, it cannot replace human interaction. It lacks an understanding of context, personal experience, and common sense reasoning that is integral to human conversation.

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“Unleashing the Power of Generative AI” with Kieran McCorry, National Technology Officer at Microsoft Ireland

 

In the latest episode of the AI Ireland podcast, Microsoft’s National Technology Officer, Kieran McCorry sheds light on the transformational impact of Generative AI and its integration into Microsoft’s overall products and service.

In the episode, Kieran emphasises the role of ChatGPT and its partnership with Microsoft Azure in making AI technology accessible to the masses. The discussion highlighted various applications of Generative AI, including its ability to assist users in creating PowerPoint presentations and even writing code.

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AI: Enhancing Lives or Raising Concerns? Mark Kelly chats with Gerry Kelly on LMFM’s Late Lunch

 

Artificial intelligence has become a frequent topic in the news over the past couple of months as experts and tech leaders are cautioning about the potential consequences of their own AI inventions.

Our very own Mark Kelly recently sat down with Gerry Kelly on LMFM’s Late Lunch to chat about the current state of AI, its impact on society and whether AI should be feared or embraced as a means of enhancing human life.

Mark spoke to Gerry about how AI is already deeply embedded in various aspects of our lives. For example, Netflix utilizes AI to recommend shows based on users’ watch history, preferences, and demographics. This personalized experience is made possible through the use of recommendation engines that analyze user data. Mark also shared other examples such as in fraud detection; how AI algorithms can identify irregular account activities, helping protect individuals from potential scams. Furthermore, AI has revolutionized drug discovery, significantly reducing the time and cost involved in bringing new drugs to market.

To shed light on real-world applications of AI, Mark has compiled over 400 case studies, showcasing how companies in Ireland have utilized AI in their business. These examples demonstrate how technology can serve as an enabler, benefiting society in various domains.

Addressing concerns surrounding AI, Mark said it is essential to consider the role of regulation and the need for ethical considerations. The European Union has been proactive in establishing the AI Act, which sets criteria and limitations for AI products. Similar regulations are being implemented in different countries to ensure privacy and mitigate biases inherent in AI algorithms. Transparency and explainability are crucial factors in building trust in AI systems, as they address concerns about misinformation and manipulation.

One common worry regarding AI is the potential for job losses. While it is true that automation may lead to the automation of certain tasks, Mark highlighted that it is unlikely to result in complete job displacement. Studies suggest that between 10% and 50% of job roles may be automated, but humans will still play a vital role in overseeing and complementing automated processes. The evolution of AI and automation should be seen as an opportunity to redefine job roles and emphasize creativity and problem-solving skills. Upskilling and digital dexterity will be crucial to adapt to the changing landscape.

The conversation surrounding AI has gained momentum in the past few months with the rise of ChatGPT contributing to a broader national dialogue. The rapid advancements in AI technology, while promising, necessitate ongoing discussions and involvement from government. Building a future where AI is utilized for societal improvement requires collaboration, awareness, and responsible development.

As the field of education embraces AI and ChatGPT, Mark talked about how it opens up new possibilities for personalized learning experiences. While it is too early to determine if ChatGPT will replace Google, the capabilities of AI models like ChatGPT have shown great potential for transforming how we interact with technology. Personalized virtual assistants may become more prevalent, offering tailored journeys for tasks like cooking lessons, fitness advice or travel planning.

Misinformation remains a challenge in the era of AI, just as it does in social media. Mark highlighted how establishing fairness, transparency, and explainability in AI systems is crucial to combatting misinformation. The industry must prioritize building trust and ensuring that AI is perceived as a reliable and credible technology.

In conclusion, AI presents immense opportunities to enhance our lives across various domains. While concerns exist, ongoing efforts in regulation, ethics, and transparency are combatting these issues. By embracing AI responsibly, fostering education, and leveraging its potential, we can navigate the future with confidence, ease public concerns and unlock the benefits AI has to offer.

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Annual AI Awards honours Irish Artificial Intelligence Excellence in 2022

  • Fourth Annual Awards Celebrate Irish AI Innovation across diverse sectors
  • Bank of Ireland, seamlessCARE Ltd, Akara Robotics among the award winners
  • SoapBox Labs’ Amelia Kelly and Janssen’s Terri O’Donovan win individual awards
  • UCD’s AI PREMie take home Award for Academic Research and AI for Social Good
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[PRESS RELEASE] AI Awards, Sponsored by Principal Sponsor Microsoft, Announce 2022 Finalists

Dublin, 14th of November 2022: Today, AI Ireland has announced the shortlist for its fourth annual AI Awards, sponsored by Principal sponsor Microsoft.

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2022 AI Awards Finalists Announced!

  • Bank of Ireland, Shutterstock and Dell Technologies amongst those recognised for innovation in Artificial Intelligence.
  • Entries from Trinity College Dublin, Ulster University, University College Dublin and TU Dublin reflect an increase in academic research in AI.
  • 5 new awards including Women in AI Person of the Year and Best Application of AI in Healthcare.