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Generative AI

Getting Generative AI Ready E05: ‘Explainable AI’ with GlobalLogic and AWS Ireland

Welcome to the final episode in our “Getting Generative AI Ready” series of the AI Ireland podcast, the show that explores the applications and research of Data Science, Machine Learning and Artificial Intelligence on the island of Ireland.

Our mission is to increase the use of AI for the benefit of our society, our competitiveness and everyone living in Ireland.

In the  fifth and final episode of this five-part podcast series, we’re joined by Dr. Maria Aretoulaki, Conversational and Generative AI Design Lead at GlobalLogic and Patrick Callaghan, Principal Data Strategy Technologist at AWS Ireland.

In this podcast, Maria emphasises the continued importance of design in the context of large language models (LLMs), despite the advances in technology. She discusses the challenges of the unpredictable and sometimes inaccurate outputs of LLMs, emphasising the need for design-led approaches to ensure control, explainability and transparency.

Patrick highlights the crucial role of due diligence in handling data and avoiding biases, emphasising the importance of correct data for successful generative AI outcomes. 

They both discuss the complexity of implementing generative AI technologies on an enterprise scale, emphasising the need for a team of trusted advisors and specialists. The discussion touches on data curation, language engineering, conversation design, and other aspects of the design process. 

Overall, they caution against underestimating the complexity of generative AI and advocate for careful consideration and control over data and outputs to maintain trust and consistency in customer experience.

In the final part of the discussion, previous guests Fawad Qureshi and Tim Marston join Patrick and Maria to offer advice to organisations venturing into Generative AI technologies. Emphasising the need to act promptly, they highlight the importance of carefully selecting use cases that align with organisational goals and future value. 

Stressing that no technology, including large language models, works perfectly off the shelf, they advocate for customisation with human involvement in design and data curation. The key challenge is finding a balance between the opportunities and risks associated with increased data access. 

They suggest organisations should not be paralysed by the fear of misuse but should be mindful and develop tools to address risks without hindering innovation. They caution against adopting technology without a clear business goal or a data culture, likening it to buying a treadmill without a fitness plan – likely to end up unused. 

Lastly, they highlight that a modern data strategy involves more than technology, encompassing a data-driven culture, mindset and organisational structure for efficient data sharing and collaboration. 

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AI Unleashed: Navigating the AI Revolution

Accessible for purchase on Amazon, AI Ireland’s latest book “AI Unleashed: Navigating the AI Revolution,” is your must read for 2024. For executives, policy architects or technology aficionados seeking to make sense of the intricate world of AI, “AI Unleashed: Navigating the AI Revolution” is your essential handbook. Available on Amazon Kindle or hard copy, this book furnishes you with the expertise and instruments required to employ AI both effectively and ethically.

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News

Demystifying RAG: Enhancing AI Chatbots with Retrieval-Augmented Generation

The acronym “RAG” might not be as familiar as other buzzwords within Artificial Intelligence, but it holds significant importance in advancing the capabilities of AI chatbots. Retrieval-Augmented Generation (RAG) is a methodology that enriches how machines comprehend and generate information, elevating the effectiveness of AI in various applications.

Understanding RAG

At its core, RAG improves the performance of AI by combining the strengths of Large Language Models (LLMs) with targeted retrieval of information. While LLMs excel at natural language processing and sentence formation based on existing knowledge, RAG extends these capabilities by incorporating specific data retrieval.

Imagine a magical mailbox that can respond to your letters, representing a typical LLM or AI chatbot with a wealth of general knowledge. Now, if you ask about a specific recipe, math problem or weather forecast, areas where the mailbox lacks direct information, RAG steps in.

The Retrieval part involves seeking out relevant information from external sources, represented by a metaphorical cake shop in our analogy. This cake shop, a specialised data source, provides the necessary details, such as the location of the recipe in its library. The Generation part involves the AI model summarizing and incorporating this retrieved information into a response, creating a more informed and contextually rich answer.

Not a Universal Necessity

It’s important to note that RAG isn’t universally required for all AI applications. In tasks like translation, summarization, or sentence completion, where general knowledge suffices, RAG might not be essential. It primarily comes into play when specific, detailed information is needed.

Why RAG Matters

RAG serves as a research assistant for AI, enabling it to furnish more accurate, detailed and reliable responses. In the context of chatbots, RAG ensures that responses are not solely reliant on pre-fed information but also incorporate the latest and most pertinent data retrieved from diverse sources.

Applications of RAG
  • In Customer Service: Chatbots equipped with RAG can offer more detailed and up-to-date information, enhancing customer support experiences.
  • In Research: RAG facilitates the rapid gathering and synthesis of information, aiding researchers in various fields.
  • In Everyday Life: Virtual assistants like Siri or Alexa become more helpful and informative by leveraging RAG to access a broader range of information.
Conclusion

Retrieval-Augmented Generation represents a significant stride in making AI more helpful, knowledgeable and reliable. It equips AI with the equivalent of a supercharged internet browser, enabling it to search and gather information efficiently, thus providing more nuanced and contextually relevant answers. As AI continues to evolve, RAG stands out as a crucial tool in enhancing its capabilities across various domains.

AI Unleashed: Navigating the AI Revolution

Accessible for purchase on Amazon, AI Ireland’s latest book “AI Unleashed: Navigating the AI Revolution,” is your must read for 2024. For executives, policy architects or technology aficionados seeking to make sense of the intricate world of AI, “AI Unleashed: Navigating the AI Revolution” is your essential handbook. Available on Amazon Kindle or hard copy, this book furnishes you with the expertise and instruments required to employ AI both effectively and ethically.

Book an AI Presentation with AI Ireland today

Discover tailored presentations designed to meet the unique needs of your industry. Gain invaluable insights into the transformative power of AI technologies, ensuring your organisation stays ahead of the curve. Equip your team and stakeholders with the knowledge they need to confidently embrace the future.

Don’t miss the chance to enlighten your team and explore how innovation is positively impacting your industry. Secure your presentation now!

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News

Navigating the Evolving AI Landscape in 2024

Entering 2024, the dominance of Artificial Intelligence becomes the central focus, presenting both opportunities and complexities. While 2023 showcased significant advancements, it also unveiled pivotal questions and challenges demanding our complete attention. In this article, we delve into several essential AI trends worth monitoring throughout 2024.

1. Generative AI and LLMs

Generative AI and Large Language Models (LLMs) emerged as frontrunners in 2023, commanding attention for their transformative potential. Their expanding influence promises to revolutionise user experiences across diverse industries throughout 2024. These technological wonders are pivotal for increased productivity and innovation but as their capabilities expand, the responsibility for ethical implementation becomes increasingly urgent.

2. Impact on Employment Dynamics

The direction in which AI is evolving predicts a significant change in the job market. While it enhances human roles across various sectors, the potential threat of job displacement necessitates proactive steps and forward-thinking strategies. Effectively managing this shift in employment dynamics requires focused attention to mitigate negative outcomes within the general public.

3. Advancements in Vision Intelligence

Visual AI stands at the brink of monumental strides, poised to comprehend and interpret visual information with heightened accuracy. Its applications span diverse domains like healthcare, autonomous vehicles and surveillance. However, the potential for deepfakes and privacy concerns necessitates robust ethical frameworks to steer this power responsibly.

4. Cybersecurity Challenges

The accelerated pace of AI development poses a formidable challenge in the realm of cybersecurity. Cybercriminals exploit generative AI capabilities, elevating threats such as phishing and misinformation campaigns. Building resilient defence mechanisms and agile countermeasures to combat evolving cyber threats becomes imperative.

5. Government Regulation and Legislation

The surging significance of AI propels governments worldwide into the realm of policymaking, aiming for a delicate balance between fostering innovation and ensuring responsible AI utilisation. The discourse around setting global standards underscores the need for collaborative endeavors among nations to harness AI’s potential while averting unintended consequences.

While these trends present unprecedented opportunities, they also unravel a fabric of ethical, societal and regulatory concerns. Responsible and ethical use of AI becomes crucial to navigate these upcoming advancements effectively.

As we progress through 2024, a balanced approach is essential, harnessing the potential of AI while actively confronting its inherent challenges. Collaborative initiatives involving industry leaders, policymakers, and experts are pivotal in charting a path where AI drives progress while maintaining ethical standards and societal welfare.

AI Unleashed: Navigating the AI Revolution

AI Ireland are excited to unveil our new book, “AI Unleashed: Navigating the AI Revolution,” which is now accessible for purchase on Amazon. For executives, policy architects, or technology aficionados seeking to make sense of the intricate world of AI, “AI Unleashed: Navigating the AI Revolution” is your essential handbook. Now available on Amazon Kindle or hard copy, this book furnishes you with the expertise and instruments required to employ AI both effectively and ethically.

Book an AI Presentation today

AI Ireland offers tailored presentations catering to your industry’s needs, providing invaluable insights into the transformative power of AI technologies. Stay ahead of the curve and equip your organisation with the knowledge it needs to confidently embrace the future.

Don’t miss the opportunity to enlighten your team and stakeholders. Book a presentation today and explore how innovation is positively impacting your industry.