Tag: retail

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Case Study: Elevating Eshopworld’s Sales Kick-Off Event with AI Expertise

Mark Kelly founder of AI Ireland was thrilled to partner with ESW for their sales kick-off event, marking a significant highlight in his professional engagements.

Eshopworld, a beacon of innovation in e-commerce solutions, is acclaimed for its bespoke platform tailored for global retailers. This platform is dedicated to optimising operations and elevating customer experiences, ensuring retailers are at the forefront of the rapidly evolving e-commerce landscape.

The event took place at the Dublin Convention Centre, focusing on Eshopworld’s ambitious expansion plans in North America and celebrating its successful collaborations with esteemed customers like Tommy Hilfiger and Calvin Klein. 

These partnerships have triumphed over the challenges of the e-commerce sector, underscoring Eshopworld’s leadership and its pivotal role in driving technological innovation to foster growth and make a significant e-commerce impact.

During the panel session, Mark Kelly joined forces with ESW’s CEO Eric Eichmann, Anne Sheehan, GM of Microsoft Ireland, and Dan Murphy, VP of Engineering at ESW, to delve into AI’s influence on productivity ethics and regulation.

Adapting to contemporary work dynamics, ESW hosted a hybrid event, welcoming around 200 attendees in person, while a global audience participated virtually. 

Reflecting on the collaboration, Mark shared his enthusiasm:” Working with the Eshopworld team was an absolute delight. Their engagement and energy were infectious, creating an ideal environment that was dynamic, responsive, and interactive. I eagerly anticipate future opportunities to collaborate with ESW.”

Testimonial

“I highly recommend Mark for his exceptional contribution as a panellist at our recent company panel discussion on AI. Mark’s expertise, collaborative approach, and dedication to delivering insightful content significantly enriched the conversation. We received overwhelmingly positive feedback from our employees who attended the panel discussion. 

“Mark was commended for his clear and engaging communication style, making complex AI concepts accessible to a diverse audience. Employees especially valued the passion and practical insights shared, finding great value in the discussion’s collaborative and interactive nature.

“Mark not only contributed a wealth of knowledge about AI but also showed a genuine commitment to collaboration and preparation, ensuring the discussion was filled with real insights and learning opportunities. I would strongly recommend him as a speaker for any future events or discussions related to AI.”

AI Unleashed: Navigating the AI Revolution

Accessible for purchase on Amazon, AI Ireland’s latest book “AI Unleashed: Navigating the AI Revolution,” is your must read for 2024. For executives, policy architects or technology aficionados seeking to make sense of the intricate world of AI, “AI Unleashed: Navigating the AI Revolution” is your essential handbook. Available on Amazon Kindle or hard copy, this book furnishes you with the expertise and instruments required to employ AI both effectively and ethically.

Book an AI Presentation with AI Ireland today

Discover tailored presentations designed to meet the unique needs of your industry. Gain invaluable insights into the transformative power of AI technologies, ensuring your organisation stays ahead of the curve. Equip your team and stakeholders with the knowledge they need to confidently embrace the future.

Don’t miss the chance to enlighten your team and explore how innovation is positively impacting your industry. Secure your presentation now!

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News

Dublin Airport opens AI-Powered “Dublin Town To Go” Store

 

Dublin Airport is no stranger to innovation and convenience, and it’s once again breaking new ground with the opening of its first-ever AI-operated store, “Dublin Town To Go.” Located in Terminal 1 Arrivals, this groundbreaking concept promises passengers a frictionless, checkout-free shopping experience. Partnering with international food operator SSP, the airport is redefining the way travellers pick up their travel essentials and treats.

How Does It Work?

The shopping process is remarkably simple. firstly, passengers looking to make a purchase at “Dublin Town To Go” need to scan their payment card at the entrance. From there, a combination of advanced camera technology and weight-sensor-enabled shelving takes over, detecting the items they select. Customers are charged automatically to the card they used for entry when they exit the shop. No more queues, no more waiting – just swift, hassle-free shopping.

What’s on Offer?

The store’s product range is extensive, catering to the needs of departing and arriving passengers, as well as those waiting to welcome their loved ones. Whether you’re looking for a quick pre-flight coffee and sandwich or essentials like milk and cereal upon returning to Dublin Airport, “Dublin Town To Go” has you covered. From tea, coffee, pastries, sandwiches and salads to sweets, cereal, milk and toiletries, the store offers a variety of choices to suit every traveller’s needs.

A Game-Changer for Passengers

Dublin Airport’s Chief Commercial and Development Officer, Vincent Harrison is enthusiastic about the new store’s potential to enhance passengers’ experiences. He mentioned: “The opening of a checkout-free store in the airport is something completely new and different for passengers, and we think they are going to love it.” He goes on to emphasise the shop’s ability to provide quick, hassle-free shopping for passengers’ convenience, whether departing or arriving.

A Touch of Automation at the Airport

The AI-operated “Dublin Town To Go” is not the first instance of automation at Dublin Airport. Graeme McQueen, Media Relations Manager at the Dublin Airport Authority (DAA), points out that AI technology has already been integrated into various aspects of airport operations, from check-in desks to passport control. While automation is streamlining certain processes, he also highlighted that it is important to note that the human touch remains integral to delivering a warm welcome and an excellent overall experience for travellers.

International Inspiration

Although “Dublin Town To Go” marks a first in Ireland, it follows in the footsteps of similar AI-powered stores that have opened in the UK and the U.S. Amazon’s “Amazon Fresh” shop, for instance, offers a comparable checkout-free experience, allowing customers to scan a code for entry and charging their Amazon Prime account for the items purchased.

Dublin Airport’s “Dublin Town To Go” store is open 24 hours a day, making it perfect for passengers arriving late at night or those in a hurry. It’s already gaining popularity, particularly among travellers who don’t speak English, further enhancing the airport’s commitment to providing a seamless experience for all passengers.

In partnership with SSP, Dublin Airport is setting the bar high for convenience and innovation, ensuring that passengers enjoy a cutting-edge shopping experience that’s quick, efficient and hassle-free. As technology continues to advance, it’s exciting to see how airports like Dublin are leveraging these innovations to improve the travel experience for everyone.

Book an AI Presentation today

AI Ireland offers tailored presentations catering to your industry’s needs, providing invaluable insights into the transformative power of AI technologies. Stay ahead of the curve and equip your organisation with the knowledge it needs to confidently embrace the future.

Don’t miss the opportunity to enlighten your team and stakeholders. Book a presentation today and explore how innovation is positively impacting your industry.

AI Unleashed: Navigating the AI Revolution

AI Ireland are excited to unveil our new book, “AI Unleashed: Navigating the AI Revolution,” which is now accessible for purchase on Amazon. For executives, policy architects, or technology aficionados seeking to make sense of the intricate world of AI, “AI Unleashed: Navigating the AI Revolution” is your essential handbook. Now available on Amazon Kindle or hard copy, this book furnishes you with the expertise and instruments required to employ AI both effectively and ethically.

Early Bird Tickets Now on Sale for the 2023 AI Awards.

The fifth annual AI Awards takes place on Tuesday November 21st at the Gibson Hotel. This is an exciting opportunity to connect and network with over 200 AI and Data professionals across the island of Ireland and hear from some of the most exciting AI applications across industry and academia spanning 12 award categories.

Don’t miss the opportunity to get your discounted Early Bird tickets now! Offer ends October 31st so head over now to aiawards.ie/tickets or Eventbrite and enter the discount code EarlyBird_AIA to get your ticket for just €99. (Limited tickets available; Original Price €239.)

Categories
News

How AI is Transforming the Retail Sector

Artificial Intelligence is revolutionising the retail industry in unprecedented ways. According to the World Economic Forum, AI can significantly boost retail operations, enhance customer satisfaction and optimise business processes. Moreover, AI services in the retail sector are predicted to increase from $5 billion to above $31 billion by 2028. This article aims to provide a comprehensive overview of the transformative role of AI in retail, including its benefits, challenges and future prospects.

The Multifaceted Benefits of AI in Retail

Automation and Efficiency

AI algorithms automate repetitive tasks, thereby increasing operational efficiency. For instance, AI can manage inventory levels, predict stock-outs and even automate the reordering process.

Case Study: Nike’s AI-Powered App

Nike has developed an app that provides hyper-accurate shoe-fitting recommendations by scanning your foot using a smartphone camera.

Enhancing the Customer Experience

AI-powered chatbots and virtual assistants are becoming increasingly common in online retail platforms. These tools can handle a range of customer service tasks, from answering frequently asked questions to providing personalised product recommendations.

Case Study: eBay ShopBot

eBay’s ShopBot serves as a personal shopping assistant, helping customers navigate through eBay’s extensive array of over a billion listings to discover the most attractive deals.

Loss Prevention and Security

AI can play a crucial role in loss prevention by using advanced algorithms to analyse patterns and flag unusual activities, such as potential shoplifting or fraudulent transactions. This proactive approach can significantly reduce losses and improve store security.

Sustainability and Supply Chain Optimization

AI can analyse vast amounts of data to optimize supply chain operations. It can predict demand for products, identify the most efficient routes for transportation, and even foresee potential disruptions due to weather or other external factors.

Challenges in Implementing AI in Retail

Impact on Employment

There are concerns about the impact of AI on jobs in the retail sector. One report for the UK civil service found that “significant net employment reductions are projected in wholesale and retail, finance and public administration areas in the short to medium term”. However, AI is more likely to change the role of cashiers rather than eliminate it. By automating tasks like inventory tracking, AI can free cashiers to focus on more complex tasks requiring human interaction.

Data Security

With the increasing use of AI, the security of customer data has become a paramount concern. Retailers must invest in robust security measures to protect the vast amounts of data processed by AI algorithms. Failure to do so can result in data breaches, which can severely damage a brand’s reputation.

ROI and Skills Gap

The initial investment in AI technology can be high, but there’s a noticeable skill gap in the workforce when it comes to implementing and managing AI systems. Retailers must weigh the potential returns against the investment and training costs. Moreover, they need to upskill their workforce to effectively leverage AI’s capabilities.

The Future of AI in Retail

AI Trends in 2023

AI in retail is expected to grow significantly in the coming years. For instance, AI-powered chatbots are becoming increasingly sophisticated, providing instant customer support and improving overall customer satisfaction.

Generative AI in Retail

Generative AI is emerging as a powerful tool for creating highly realistic images of products for online stores, social media and other marketing materials.

Case Study: eBay and Generative AI

eBay is one of the biggest examples of using Generative AI in retail. The company uses Generative AI to create realistic product images, enhancing the online shopping experience and boosting sales.

 

In conclusion, AI is set to play a transformative role in the retail industry. Its ability to enhance the customer experience, streamline operations and improve efficiency makes it a game-changer for the sector. Despite the challenges, the future of AI in retail looks bright, with significant growth expected in the coming years.

Take the Next Step

If you’re interested in understanding how AI can be applied to your industry, consider booking a presentation from AI Ireland. Gain insights tailored to your specific needs and challenges. 

Additionally, for a comprehensive guide on leveraging AI in the business landscape, pre-order our book “AI for Executives.“

Early Bird Tickets Now on Sale for the 2023 AI Awards.

The fifth annual AI Awards takes place on Tuesday November 21st at the Gibson Hotel. This is an exciting opportunity to connect and network with over 200 AI and Data professionals across the island of Ireland and hear from some of the most exciting AI applications across industry and academia spanning 12 award categories.

Don’t miss the opportunity to get your discounted Early Bird tickets now! Head over to aiawards.ie/tickets or Eventbrite and enter the discount code EarlyBird_AIA to get your ticket for just €100. Limited tickets available; Original Price €239. 

Categories
Consumer goods

E89 AI Awards 2022 Finalist Tariq Zaki, Co-Founder and CTO at Shopbox.ai

 

Welcome to episode 89 of the AI Ireland podcast, the show that explores the applications and research of Data Science, Machine Learning and Artificial Intelligence on the island of Ireland.

Continue reading “E89 AI Awards 2022 Finalist Tariq Zaki, Co-Founder and CTO at Shopbox.ai”
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Uncategorized

E79 Luca Marchesotti, CEO and Founder at Sparkd.ai

Welcome to episode 79 of the AI Ireland podcast, the show that explores the applications and research of Data Science, Machine Learning and Artificial Intelligence on the island of Ireland.

Continue reading “E79 Luca Marchesotti, CEO and Founder at Sparkd.ai”